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FAQ

Are any of the cabinets made of particleboard?

None of our cabinets are made of particle board.

Are the cabinet doors reversible for left or right hinged doors?

Yes, the doors are reversible.

Are the cabinets strong enough to hold granite or concrete?

All of our cabinets lines are more than strong enough to hold granite or concrete.

Are the insides of the cabinets stained to match the face frames and doors?

All of the cabinets are finished inside, but not all of them are the same as the face frame. It would depend on the style of cabinet that you are looking at.

Are the sides of the cabinets finished?

Yes, the sides of the cabinets are finished to match the face frames and doors.

Can I buy just doors?

Unfortunately we do not sell just doors. The only except to that are the decorative end panels, which are actually doors, but they only come in widths that would fit on the sides of the cabinets.

Can I get samples of the cabinets?

If you want to get a sample cabinet to see how they go together or what the quality of the cabinets is like, the best thing to do is to figure out your layout and order the smallest cabinet that you will need.

Can I make changes to my order once it is placed?

Possibly depending on how far along in the process it is but there will be an additional fee. Call customer service for additional information.

Can I purchase the cabinets assembled?

Yes, One of our cabinets lines does offer assembly at an additional cost.

Do I need to hire someone to assemble the cabinets?

Some people do, but most people don’t. It is really simple to assemble them and doesn’t require any experience.

Do I need to use wood glue to assemble the cabinets?

Wood glue is not required to assemble the cabinets, but it also wouldn’t hurt if you added some. We leave that up to the customer.

Do I need toe kick?

All of the cabinets and vanities come with a piece of toe kick, but most people like to create a uniform look across the front to hide the seams where the cabinets connect. For that, you will need to buy additional toe kick.

Do the cabinets contain any harmful chemicals?

The manufacturing process has been improved to make sure that our cabinets are as eco-friendly as possible. All of the cabinet lines pass the new emissions standards that have been set by California, which are toughest in the country.

Do the cabinets meet the new California Emissions regulations?

Yes, all of our cabinets meet the new California Emissions regulations.

Do you offer a warranty on the cabinets?

Yes, we offer a 5 year warranty on the cabinets.

Do you offer installation services?

We do not offer installation services. We are strictly a wholesale distributor.

Do you sell hardware for the cabinets?

No we do not at this time.

How hard are the cabinets to put together?

Everyone from the novice DIY’er to the experienced contractor can assemble them. If you have a screw driver, that is all you are going to need.

How long do I have to file a claim?

Any visible damage must be noted on the delivery receipt while the driver is present. After that, you have 48 hours to open the boxes and inspect for concealed damage.

How long does it take to process an order?

The average processing time is 4-6 business days, but this can change based on volume.

Is there tax on my order?

If you live in Ohio, there is sales tax.

My shipment was damaged, what should I do?

If your shipment is damaged, it is very important to note it on the delivery receipt. As soon as you discover the damage, file a claim on the website by logging into your account and noting it on the order.

The box looked fine, but when I opened it up, there was damage. What do I do?

This is considered concealed damage, and can happen in transit without anyone knowing. This is why it is important to inspect each box within 48 hrs. If you discover concealed damage, please report it immediately.

What are dovetailed drawers?

Dovetailing is a method of assembly. Some of our cabinet lines come with dovetailed drawers. Traditionally, dovetailing will offer a stronger bond.

What are RTA cabinets?

RTA Cabinets are the alternative to high priced, custom and semi-custom kitchen cabinets. They give both homeowners and professionals an affordable way to get a high quality cabinet at an affordable price.

What are European hinges?

European hinges allow the doors to be adjusted multiple ways while mounted on the cabinet.

What does the warranty cover?

The warranty covers any manufacturing defects or issues that occur once the cabinets are installed. We are not liable for issues that arise from improper installation or assembly. While it occasionally happens, we very rarely have any issues with the cabinets once they are installed.

What form of payments do you take?

We take Visa, Mastercard, Discover, American Express, through Paypal.

What grade plywood is used on the cabinets?

The plywood that is used is furniture grade plywood.